Lending Assistant

Reston, Virginia, United States | Full-time

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Join our team as a Lending Assistant at Interior Federal! We are looking for a dedicated individual to assist with our loan processes and ensure excellent member service.

Key Responsibilities

  • Reviews, processes, records, and maintains title records for secured vehicle loans; processes lien release papers when loans are paid off.
  • Responds to member inquiries, resolves problems, and gathers documents via calls, texts, and emails.
  • Collects, disburses, and records loan information; reviews scanned documents for accuracy; scans and purges documents as needed.
  • Adds force-placed insurance, adjusts member payments, processes insurance claims, and ensures compliance with documentation.
  • Monitors reports, reviews property tax records, and brings significant items to the supervisor's attention. Handles ticketing and other administrative tasks.

Qualifications

  • Experience: 1-12 months of similar or related experience.
  • Education: A high school education or GED.
  • Skills: Strong communication and conflict resolution skills. Ability to lift or pull up to 25 pounds and some travel required.

Why Join Us?

  • Comprehensive Benefits: Competitive package including health, dental, and vision insurance, retirement plans, and more.
  • Work-Life Balance: No weekend work required!
  • Professional Growth: Education assistance and numerous opportunities for career advancement.
  • Employee Perks: Enjoy employee discounts and loan discounts.